On Samsung Smart TVs of 2015 and later with the operating system Tizen, the latest Zattoo App version is available. For error-free usage of Zattoo including all available features, make sure all software updates are installed.
This is how to update your Zattoo app - Only for Samsung Smart TVs with operating system Tizen J (2015), K (2016), M/Q (2017), N/Q (2018), R/Q (2019) series:
- Press Home button to open Smart Hub.
- Open Apps.
- Select gearwheel icon on the top right.
- Select Zattoo.
- Select Update.
Please note: The Zattoo App is still available for Samsung Smart TVs 2012 - 2015 with the operating system Orsay. However, it will not be updated anymore. An update to a newer app version is not possible. We apologize for any inconvenience caused. Devices from 2011 (D-series) and older are not supported by us. On our product page for Zattoo Germany and Zattoo Switzerland you will find an overview of all officially supported devices.
The model code and serial number of the TV can be found here:
- Menu > Support > Contact Samsung > Product information > Model code.
- At the back of the TV.
This is how to read the year of development/model: