The error message: "Unfortunately streaming is not permitted in this country. Apparently, you are outside your country’s borders." can be caused by several issues:
- You use Zattoo Free and are abroad. The service is not available outside of your country of residence.
- You use VPN, a Proxy or private relay. Turn off the setting while using Zattoo.
- You are in your country of residence und our service is blocked due to your IP address. Click here to verify your IP address and send us the result as well as your registered email address and current location (zip code included).
- You are subscribed to Premium or Ultimate and are abroad. The service abroad is limited to 90 days. If this limit is exceeded, the service will be blocked after 90 days.
- You are within your country of residence and have no access. The service region for your account may not be set correctly. Our support will be happy to help. Please send us to check your registered email address and country of residence.