All personal information - including your email address - can be changed in your Zattoo account settings.
Please note that your account settings can be managed in the internet browser only. In your mobile or TV app, the account settings cannot be accessed and hence not changed.
Your email address can be changed in your account settings:
- Log into your Zattoo account in your web browser: Login
- Click Settings.
- Click Account settings.
- Click Change Email address.
- Enter your new email address.
- Enter your current password.
- Click save.
Use your new email address for all future logins.
If it didn't work:
Your email address is already being used for another Zattoo account. Use the Forgot Password option to reset the password and access this account.
Your email address is already being used for another Zattoo FREE account and should be stored in your PREMIUM / ULTIMATE account. Log into your Zattoo FREE account and delete that account first. Use the Forgot Password option to reset your password if you forgot it to access your Zattoo FREE account. Once it is deleted, you can use the email address for your PREMIUM / ULTIMATE account and change it as described above.
Please contact us in case you have any further questions: Contact.