Change email address

You can update all personal information, including your email address, in your Zattoo account settings (web login only).

Please note: Managing your Zattoo account settings is available on the web only. They cannot be accessed or changed in the mobile or TV app.

Your email address can be changed in your account settings:

• Log into your Zattoo account on the web: Login 
• Click Settings.
• Click Manage my account. 
• My Account > Click Edit next to E-Mail.
• New E-Email: Enter your new email address.
• Enter your current password.*
• Click Save changes.
• Use your new email address for all future logins.

Forgot your password or created your account via Google, Facebook, or Amazon?
First, create a new password using the Forgot Password option, then follow the steps mentioned above.

Apple Login:
If you created your account via Apple and hid your email address, please send us the randomly generated email address found in the Zattoo app under Menu > Settings via our contact form. Also, let us know the email address you would like to use instead for your Zattoo account.

If it didn't work:

Your email address is already associated with another Zattoo account. Please use the Forgot Password option to reset your password and access this account.

Your email address is currently linked to a Zattoo Free account, but it should be associated with the account on which your subscription is active. To resolve this, please log into your Zattoo Free account and delete it first. If you've forgotten your password, use the Forgot Password option to reset it. Once the Free account is deleted, you can then use your email address for your account on which your subscription is active as described above.

Please contact us in case you have any further questions: Contact.