This article gives you an overview of the minimum requirements to use Zattoo.
To stream with Zattoo you need a stable internet connection with the following download speed:
These are the minimum requirements for the download speed per stream:
- Zattoo FREE: at least 5 Mbit/s.
- Zattoo PREMIUM: at least 7 Mbit/s.
- Zattoo ULTIMATE: at least 10 Mbit/s.
Streaming with Zattoo happens in real time and is not pre-loaded. There is no buffering like on YouTube, Netflix or Amazon. Therefore, a good and stable internet connection is very important.
For stable transmission, especially on big screen such as Smart TV, Apple TV or Amazon Fire TV, we recommend a LAN connection (cable connection). WLAN (i.e. a wireless connection) can be affected by many factors that are not visible at first glance and is much more susceptible to errors than a cable connection. However, if you depend on wireless connection, here are some advice on how to optimize your Internet connection.
PC / Mac - when using Zattoo in the WebPlayer of your Browser please read the following information:
- macOS 10.10.x and newer
- macOS 10.9 (and older) - Safari will no longer be supported from 01/10/2018 due to Flash Player deactivation
- Windows 7 and newer
- Windows 7 and older: Internet Explorer will no longer be supported from 01/10/2018 due to Flash Player deactivation
Browser Check: verify here if your browser version is up-to-date
RAM of 1GB minimum
The following browsers are recommended for using Zattoo: Google Chrome, Mozilla Firefox, Safari (not on MacOS 10.9 and older), Opera
Mobile devices - for using Zattoo on your mobile device, please note the following important information:
When you want to use Zattoo on your mobile device following is required:
stable internet connection as described above
While streaming with Zattoo, no other programs (e.g. Skype, YouTube) should be used simultaneously on the same or a different device in the same network. This can significantly reduce the bandwidth. All other active programs should be closed.
iOS 9.3 is required. Users on older iOS versions can only use Zattoo if the Zattoo app has been installed in the past. The app will be not available for a first download on older iOS versions. Please note that certain features might not be available (e. g. Chromecast, audio channel) and errors might occur.
Android 4.4 and higher is necessary to use Zattoo.
Smart TV - for using Zattoo on your Smart TV or streaming box, please take note of the following points:
- stable internet connection and download speed (see above)
- Software version up-to-date
- Zattoo app up-to-date
- LAN connection (cable connection) instead of WLAN connection (wireless connection)