Redeem voucher

• Vouchers for Zattoo subscriptions can only be redeemed if there is no active Smart HD, Premium, or Ultimate subscription.
• A payment method must be provided to ensure seamless continuation of the subscription after the free or discounted period ends.
• Redemption is only possible via the Zattoo account section on the web. Mobile and TV apps do not support this function.

This is how to redeem your voucher: 

• Log into your Zattoo account on the web: Login.
• Click Settings.
• Click Manage my account.
• Subscriptions > Click Redeem next to Redeem Voucher. 
• Enter your voucher code.
• Enter your payment details. For more information, see below.
• Your access will be available across devices right after successful redemption.

Voucher Redemption via Web Only:

• Vouchers can only be redeemed via a web browser. Redemption through mobile or TV apps is not possible. 
• Once successfully activated, you can use Zattoo on all supported devices. 

 Not Redeemable for Active Subscriptions:

• A voucher cannot be redeemed if an active Smart HD, Premium, or Ultimate subscription is in place. 
• If you have any questions or issues, please contact our support team via the contact form. Provide your registered email address and the voucher code for verification. 

Payment Information for Voucher Redemption:

There are two types of vouchers, which require payment information: 

• Discounted subscriptions: Payment is required immediately, so a payment method must be provided. 
• Free subscription period: After the voucher period ends, the subscription will automatically renew on a paid monthly basis. Cancellation is possible at any time. 

Accepted Payment Methods:

• Available: PayPal, MasterCard, Visa, Klarna direct debit, PostFinance Card, Twint.
• Not supported: Klarna Sofort, PostFinance eFinance.

Vouchers for Multiple Free Months:

•  If you have a voucher for multiple free months, access will be unlocked month by month. More info here.

No Voucher Redemption for Partner Subscriptions:

• Vouchers cannot be redeemed for Smart HD, Premium or Ultimate subscriptions purchased via Apple, Google Play, Amazon, or third-party providers. 

Vouchers Valid Only for Specific Regions:

Vouchers are issued for specific service regions and can only be redeemed on accounts registered in the corresponding region: 

• Zattoo Germany → Redeemable only on German accounts. 
• Zattoo Austria → Redeemable only on Austrian accounts. 
• Zattoo Switzerland → Redeemable only on Swiss accounts. 

Need Help?

If you receive an error message or have questions, please contact our support team via the contact form.