If you subscribed through the Google Play Store, please proceed as follows: Instruction Please note that your subscription has to be cancelled through Google Play.
- Go to My Account in the Zattoo App.
- Select the relevant PREMIUM subscription.
- Click Change.
- You will then be automatically redirected to your Google Play account. There, click on Cancel.
- Confirm your cancellation.
Alternatively, go through your Google Play account:
- On your Android phone or tablet, open the Google Play Store.
- Tap Menu Icon > Subscriptions.
- Tap the Zattoo subscription
- Tap Cancel subscription.
- Follow the onscreen instructions.
Should you need help, please contact us and provide us with your Google Play order number and your registered email address: Contact.