App download not possible

The Zattoo App is available for download in Germany and in Switzerland. If you are in one of the two countries and still can't find the app in the App Store, please check the following:

  • Country settings of your App Store / Play Store / Windows 10 Store. If the country is not set correctly here, you will not be able to download the Zattoo app.
  • Also check your deposited payment method and make sure that it is a payment method issued in the country where you want to download the Zattoo app (Germany or Switzerland).
  • For Android users: please also empty the cache of the Play Store app (see
  • If you want to use Zattoo on your PC or Mac, you can stream Zattoo via your browser (e.g. Chrome or Firefox). For Windows 10, you can download the Zattoo app from the Windows 10 Store.
    If the download still does not work, please send us the following information via our contact form:
    • Device Model
    • Software version


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