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Issues on Android Smartphone/Tablet

If you are experiencing issues on your Android Smartphone/Tablet please try the following:

  1. End all Processes which are related to the App (Settings > Apps > Zattoo TV > Force Quit)
  2. Uninstall the App (Settings > Apps > Zattoo TV > Uninstall)
  3. Restart your device.
  4. Install the App again from the Store (Google Play > Zattoo Live TV)
  5. Please also try to delete the App Data. You can find this option in Settings/ Manage Applications > Select Zattoo >Delete App Data (these steps can slightly vary depending on the device).
  6. If the Problem persists, please set the Bitrate to Low (also in WiFi) and please test the reception again. Please fully close the App (not just push this into the Background) and open it again.

 

 

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