Using Zattoo abroad

The use abroad of your Zattoo Smart HD, Premium or Ultimate subscription is possible on a temporary basis. Zattoo Free is available in your country of residence only and cannot be watched outside your service region. For licensing reasons, the cross-boarder use is regulated differently for Germany / Austria and for Switzerland. German and Austrian subscribers can access all Zattoo content abroad EU-wide.* For Swiss subscribers, recordings can be streamed from all over the world but no other Zattoo content (no live TV, Replay, On Demand).

These requirements apply for the usage abroad - EU (Germany and Austria) - Worldwide (Switzerland):

• Active Smart HD, Premium or Ultimate subscription.
• Germany and Austria: All content streamable across EU-countries.
• Switzerland: Only recordings streamable worldwide. No other content.
• The offer is temporarily valid for 90 days at a time per trip, counted from the first day you use Zattoo abroad. After 90 days, you will no longer have access to your subscription abroad. For your next trip abroad, you will have another 90 days at your disposal, provided that you also use Zattoo in your home country in between.
• Download of app in your country of residence before departure. The download will not be possible abroad. 
• Your Zattoo account must be registered in your country of residence (Germany, Austria, Switzerland) and assigned to the service region accordingly.
• Your permanent residency remains in Germany, Austria or Switzerland.
• Stable internet connection.

Zattoo Free users can only use Zattoo within the country of residence. The service is not available abroad. However, if the app is installed on your device already, you can upgrade to Premium or Ultimate at any time. Click here to book your subscription on our website.

* EU countries 2023:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

With your German Premium and Ultimate subscription., you can also stream in Norway and Iceland, which belong to the European Economic Area.

Streaming is also possible on these Caribbean islands (EU): Guadeloupe, Guyana, Saint Martin, Martinique, Reunion, Mayotte, Bonaire, Sint Eustatius, Saba

If you have further questions, please contact us here.