On Panasonic TVs from 2017 with VIERA connect, the Zattoo App is available for download within Germany and Switzerland. The model GX700 (2019) is not supported. Find a list of all supported device models here.
For error-free usage of Zattoo including all available features, make sure all software updates are installed. If you have a problem using Zattoo, please go through the following steps in order to get troubleshooting help. Try the next solution, if the issue remains.
1. Firmware update.
- Menu > Setup > Software update
2. Delete the app
- Press the menu button on the remote control Select Setup.
- Press the right arrow key, then go to IPTV Installation > OK
- Select Zattoo TV Streaming >OK
- Select Uninstall.
3. Reinstall the app afterwards
- To do this, press the Home button on the remote control, select Zattoo and follow the next steps.
4. Reset to factory setting.
- Menu > Setup > Factory settings
More information on how to set up your TV can be found here: https://www.youtube.com/watch?v=TQ5kNNH9p5U&feature=emb_logo
If the problem remains, please contact us here and send us the following information:
- TV model
- Firmware-/software version
- Zattoo app version
- Your Zattoo email address
- Detailed error description with steps to reproduce the error