In order to fix an issue in your Zattoo app on Windows 10, please go through the following steps in order to get troubleshooting help. Try the next solution, if the issue remains:
1. Delete the Zattoo app
2. Reset your Microsoft Store.
This is how to:
Go to Settings:
- Open Apps
- Open the Start Menu and click on the Settings icon. Next, click on System and then on Apps & features in the left panel.
- Click on Store / New: Microsoft Store > "Advanced options" > "Reset"
This clears the cache and should fix any problems. Restart your computer.
3. Reinstall the Zattoo app here.
If you still encounter issues, please contact our customer support using this contact form and provide us with the following information:
- Zattoo app version
- Operating system version
- Zattoo email address
- Detailed error description with steps to reproduce the error