You can log into your Zattoo account on a multiple number of devices. The stream limit permitted per Zattoo account is based on your booked Zattoo offer: Free, Smart HD (Germany), Premium or Ultimate.
If you stream with your account on more devices at the same time than permissible, you get an error message and the first stream started will be stopped.
Number of concurrent streams:
Zattoo Free: 1 stream permitted. A second stream is not permitted.
Zattoo Smart HD: 1 stream permitted. A second stream is not permitted.
Zattoo Premium: 2 concurrent streams permitted. A third stream is not permitted.
Zattoo Ultimate: 4 concurrent streams permitted. A fifth stream is not permitted.
For licensing reasons, restrictions apply to the parallel streaming of certain channels and channel groups with Premium and Ultimate Germany and Austria.
Limitation for German and Austrian Premium users:
| Premium | Germany | Austria |
| DMAX, TLC, Eurosport |
Maximum 1 stream of this channel group |
--- |
| ProSiebenSat.1 channels | Maximum 1 Stream per channel | Maximum 1 Stream per channel |
Limitation for German and Austrian Ultimate users:
| Ultimate | Germany | Austria |
| DMAX, TLC, Eurosport | Maximum 1 stream of this channel group | --- |
| RTL channels | Maximum 2 streams of this channel group | Maximum 2 streams of this channel group |
| ProSiebenSat.1 channels |
Maximum 1 Stream per channel Maximum 3 streams of this channel group |
Maximum 1 Stream per channel Maximum 3 streams of this channel group |
| MTV, Comedy Central, Nickelodeon |
Maximum 3 streams of this channel group |
Maximum 3 streams of this channel group |
Additional packages: The number of parallel streams for channels of the additional channel packages is in accordance to your main subscription Free, Smart HD, Premium or Ultimate.
You got this error message although your stream limit was not exceeded? Please contact our Zattoo Support here and send us your registered email address.
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