The stream limit depends on your access rights and your access rights depend on the offer you have booked. If from your account one more stream than allowed is started at the same time, the first stream will be stopped and you will get the error message.
Get here a short overview what is possible with which account status:
One stream only. No parallel stream on any other device is possible with the same credentials.
Two parallel streams. The exceptions listed below apply to German PREMIUM users.
Four parallel streams. The exceptions listed below apply to German ULTIMATE users.
You get this error message although your stream limit was not exceeded? In this case, please contact our support here and submit the following information:
- Your Zattoo email address
* ProSiebenSat.1 channels can be streamed on a maximum of 2 devices at the same time.
RTL channels can only be streamed on one device. A parallel stream of the same channel on another device is not possible.
Discovery group channels (DMAX and TLC) cannot be streamed in parallel. Example: You watch DMAX on one device and start TLC on another device – you will get an error message. This also applies to parallel streaming of the same channel of this group.