Problems on Xiaomi Mi Box

In order to fix an issue on Xiaomi Mi Box, please go through the following steps in order to get troubleshooting help. Try the next solution, if the issue remains:

1. Reinstall the Zattoo App

• Delete App: Settings > Apps > Zattoo TV > Uninstall
• Restart Xiaomi Mi Box: Settings > About > Restart
• Reinstall the App: Apps > Select Zattoo and download

2. Firmware update:

• Settings > About > System update > Check for update

3. Clear cache and data:

• Settings > Apps > Zattoo TV > Clear cache/Clear data

4. Reset to factory settings:

• Settings > Storage & reset > Factory data reset
  

If the problem remains, please contact us here and submit the following information:

• Xiaomi Mi Box
• Zattoo App Version
• Android Version
• Your Zattoo email address
• Detailed error description with steps to reproduce the error