Problems on Xiaomi Mi Box

In order to fix an issue on Xiaomi Mi Box, please go through the following steps:

1. Reinstall the Zattoo App

• Delete App: Settings > Apps > Zattoo TV > Uninstall
• Restart Xiaomi Mi Box: Settings > About > Restart
• Reinstall the App: Apps > Select Zattoo and download

2. Firmware update:

• Settings > About > System update > Check for update

3. Clear cache and data:

• Settings > Apps > Zattoo TV > Clear cache/Clear data

4. Reset to factory settings:

• Settings > Storage & reset > Factory data reset
  

If the problem remains, please contact us here and submit the following information:

• Xiaomi Mi Box
• Zattoo App Version
• Android Version
• Detailed error description
• Your Zattoo email address