Issues on Nokia Streaming Box 8000

To use Zattoo properly on your Nokia Streaming Box, make sure you have the latest Zattoo app and Android version installed. In addition, we have a few first aid tips to help you solve minor problems directly. Please go through these steps one by one and try the next one if the issue remains:

Force stop Zattoo App:

Settings > Apps > See all apps > Zattoo > Force stop

Clear data / cache:

Settings > Apps > See all apps > Zattoo > Clear data / Clear cache

Nokia Streaming Box Restart

Settings > Device Preferences > Restart

Reinstall the Zattoo App:

• Delete App:Settings > Apps > See all apps > Zattoo > Uninstall
• Reinstall App:Apps > Get more apps > Zattoo > Install

Firmware update:

Settings > Device Preferences > About > System Update

Check and optimise your network connection:

For helpful tips, click here.

Reset to factory settings:
Settings > Device Preferences > About > Reset

If the problem remains, please send us the following information using this contact form:

• Device-Modell
• Android Version
• Nokia Streaming Box 8000 SW Version*
• Zattoo App version
• Description of the exact steps you carried out when the problem occurred. This helps us to identify the problem and to help you as fast as possible.
• Zattoo email address

*Please find the version here: Settings > Device Preferences > About > Nokia Streaming Box 8000 SW Version