Something is broken
Error message
- Error message: "Unfortunately, this channel is not available in your location."
- Error message: "An additional device started a stream with your account"
- Error message: Streaming credit used up
- Stream is not available in my country
- Error: "Due to legal reasons this program cannot be shown."
- Error: "Unfortunately streaming is not permitted in this country".
Troubleshoot per device
- LG Smart TV - no update available
- Issues with streaming quality
- App download not possible
- Issues on iPhone and iPad
- Issues on Android smartphone and tablet
- Issues on Computer (PC / Mac)