Something is broken
Error message
- Error message: Reduced video quality - device not compatible with the required copy protection encryption
- Error message: "Unfortunately, this channel is not available in your location."
- Error message: "An additional device started a stream with your account"
- Error message: Streaming credit used up
- Stream is not available in my country
- Error: "Protected content. This program cannot be displayed for legal reasons."
Troubleshoot per device
- Issues with streaming quality
- App download not possible
- Issues on iPhone and iPad
- Issues on Android smartphone and tablet
- Issues on browser (Windows / Mac)
- Issues with Chromecast