Why do I see advertising even though I have a subscription?

Advertising may still appear even with a paid Zattoo subscription. Whether and which ads are shown depends, among other things, on the channel, the content and the feature you are using.

Typical reasons include:

• The advertising is part of the linear TV programme and is broadcast by the channel.
• You are watching On Demand content, which may be ad-supported.
• You are watching a FAST channel. These channels are generally ad-supported.
• In Germany, additional advertising rules may apply to time-shifted content from the ProSiebenSat.1 channel group.
• In Switzerland, special advertising rules under GT12 apply to certain time-shifted content.

A paid subscription therefore does not automatically mean that all content is completely ad-free.