How automatic renewal works for your Zattoo subscription

In this article, you will learn which payment methods support automatic renewal of your Zattoo subscription and which billing periods are available.

The payment is charged in advance for the next billing period.

If your payment or renewal is not working, you can find help here: My payment or subscription renewal is not working

Table of contents

1. Supported payment methods for automatic renewal

2. Payment methods without automatic renewal

3. Billing periods

1. Supported payment methods for automatic renewal

Automatic renewal is possible with the following payment methods:

2. Payment method without automatic renewal

PostFinance eFinance

If you pay your subscription with PostFinance eFinance, your subscription will only be activated for the selected billing period.

Automatic renewal is not possible with this payment method because PostFinance eFinance does not support recurring payments.

This means:

• Each payment must be confirmed manually.

• Automatic renewal cannot be processed technically.

If you want to continue using your subscription, you need to purchase it again after it expires.

To do so, go to your Zattoo account and select:

Upgrade

Then book your subscription again.

3. Billing periods

Your Zattoo subscription renews automatically at the beginning of each new billing period.

The payment is charged in advance for the next billing cycle.

Available billing periods:

• 1 month

• 12 months